All you need is a internet connection. It is better to have a micrphone but its not necessary. You can chat with the tutor through our virtual whiteboard tool.

How do I pay?

We use paypal for receiving your payment. Paypal processes your payment through a secure payment gateway. It is not necessary to have a paypal account to make your payment. We suggest you to call us on (508) 570-2478 or chat with customer care before buying any package.

How do I schedule my session?

After you Login, You will be able to see 'My Account' Link on Top.Clicking on this link will take you to 'My Sessions' tab. You can schedule a session by clicking on 'SCHEDULE A SESSION' button.After that, we will call you ASAP to confirm the session. You will be able to attend the session only after paying for it.In case you have not bought any of our packages then you can either pay for a single On Demand Session or buy SUPER SAVER PACKAGES with UNLIMITED Validity. Feel free to call us in case you are hesitant to pay for your first session.In such case its best to take 30 minutes FREE trial session!.

Can I cancel my session?

Yes you can cancel a scheduled session by informing us through mail or calling us atleast 6 hours before the session time.

What if I couldn’t be available for the session?

No need to worry in case you could not be available for a scheduled session. Your money won’t ever go waste with Gurukul24x7.You can always take that session later by rescheduling it. You can re-schedule a session by informing us through email or by calling us.

But what if online tutor could not be available for the session?

We hope that this situation never occurs. But due to any reason if tutor could not be available will first try to make another tutor available for you. But if that is also not possible we will re-schedule the session at a time convenient to you.

Can I first try your service?

Yes you surely can by scheduling a 30 minutes free trial session on our 'online tutoring' page.

What if I am not satisfied with your homework help solution?

We hope that we provide you with the best services but in case you are not satisfied with our solution we will ask the tutor for rework. Our team will be there to provide you a step by step guidance to help you with your assignments.But in case you are not satisfied with our service you can ask for refund.

What if the session ends in between due to technical fault?

In case that happens the session will be rescheduled only if the session ends before 50% of the session time.

What is required to view the worksheets and Tutorials?

We have created and launched a new JAVA based application to view our tutorials and worksheets.Please make sure that you have JAVA installed in your system otherwise it will redirect you to sun's website from where you can download JRE.In case you have any problem viewing our tutorials and worksheets, please email us at info@gurukul24x7.com .